QuestionsQuestions families ask us
Where do you provide care?
We serve the North Metro Atlanta area, including Marietta, Dallas, Roswell, Alpharetta, and surrounding communities. Tell us your loved one's city in the assessment and we'll confirm availability.
How many hours do we need to commit to?
We build the schedule around your needs, from a few hours a week for companionship and errands all the way up to round-the-clock care, 24 hours a day, 7 days a week. The assessment helps us recommend a starting point, and it can change as needs change.
Will the same caregiver come each time?
That is our goal. Consistency matters to seniors and to families, so we match your loved one with a caregiver and keep that pairing whenever possible.
Do you provide medical care?
We provide non-medical, hands-on care: personal care, mobility help, safety monitoring, medication reminders, and companionship. Nurses and doctors remain in charge of medical care, and we work alongside them. We coordinate closely with your loved one's nurses, doctors, and community staff and alert you promptly to any changes we notice.
My loved one is already in assisted living. Why would they need you?
Community staff are shared across every resident. A private-duty caregiver is there for one person, so your loved one gets help getting dressed at their pace, someone to walk with them to meals and activities, and company through the day. Families often add us after a fall, a hospital stay, or when a loved one starts skipping meals or activities.
How do you charge?
We are private pay and also work with long-term care insurance. We do not bill Medicaid. Rates depend on hours and schedule, and we'll give you a clear quote after the assessment.
How quickly can care begin?
We respond to assessments within 24 to 48 hours and schedule a consultation right after. In many cases care can start within days of that conversation.
How do I know how my loved one is doing when I'm not there?
Your caregiver leaves a short note after every visit: how they slept, what they ate, their mood, and anything worth keeping an eye on. If something changes, we call you the same day. Many families tell us this is the part that finally lets them sleep.
What if my loved one doesn't want someone coming?
That's common, and we don't push. We start slow, often with a short visit and a caregiver chosen to match their personality, and let the relationship grow. Most people who were unsure at first come to look forward to their caregiver's visits.
How do you keep family informed?
Caregivers leave notes after each visit, and we check in with you regularly by phone or email. If something changes, you hear from us the same day.